Services Key Account Manager-Secure Power [Turkey]


 

Deploys all sales actions in order to maximize the installed base services with assigned key customers in Secure Power business.

Secure Power Sales Engineer operates in a CONSULTATIVE mode focusing on key customers and driving complex deals and multi-site opportunities between driving Face-to-Face and virtual engagements with customers having qualified Secure Power (UPS & Cooling) installed base. They are accountable for the promotion and sales of a broad range of technical services including the start-up, maintenance, testing, consulting, modernization, and digital Services of electrical equipment installed at the customer’s site.


Essential Responsibilities:

  • Develops and executes annual sales plan for key customers in their account portfolio.
  • Applies market and account skills necessary for dealing with specific target audiences.
  • Increases the stickiness of Schneider services with customers by promoting and selling to UPS & Cooling equipment.
  • Secures customer satisfaction overseeing all ongoing activities with the customer (orders, delivery...)
  • Utilizes BFO (Salesforce.com) for sales funnel management, account planning, performance and opportunity detection via Sales Cockpit.
  • Provides monthly forecasts, using BFO, and summaries in a timely manner.
  • Participates in the preparation of analysis and reports on field service performance.
  • Provides precise and timely information to Tender team to prepare sales quotations and proposals
  • Monitors margin to be at or above country thresholds. Uses DOA process to escalate opportunities below thresholds.
  • Works closely with Inside Service Sales Representatives and the BU account managers to maximize business opportunities.
  • Is “feeding” the Field Services Marketing leaders with Offers feedback and needs
  • Coordinates and/or attends trade shows and marketing/sales seminars as needed
Qualifications
  • The successful candidate should have a (4) year college degree or equivalent work experience and >4 years technical sales experience in UPS & Cooling soluitons.
  • Account management skills
  • Ability to build a sustainable and reliable relationship with the customer. The concept of Customer Intimacy is critical in Field Services.
  • Excellent verbal and written communication skills including C-level customers
  • Thorough knowledge of Schneider Electric services offers throughout the Asset Management Life Cycle of the product. Good knowledge of power, secure power, industry systems.
  • Proficient in Microsoft Office suite and ERP/CRM related tools. Excellent organizational skills.
  • Ability to leverage technology for communications and managing own performance

Primary Location: TR-Aegean Region-Izmir

Schedule: Full-time
Unposting Date: Ongoing


 

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